Company information
Company name: Energyclaim.co.uk (“the company”)
This privacy policy applies to our collection and use of your data in connection with our services and sets out how the company uses and protects any personal data lodged with us through the company website, via email, telephone or through any other media.
Data Protection Officer
We have a designated data protection officer to oversee questions in relation to this privacy policy. If you have any queries in connection with the processing of your personal data, please email us on info@energyclaim.co.uk
Changes to this Privacy Policy
This Policy is under regular review and any updates shown on the company’s website.
Your Rights
Energyclaim.co.uk is committed to ensuring that your privacy is protected and the companyrecognises that your personal data belongs to you and that you can control whether or not you receive marketing emails from the company by contacting us. Any data by which you can be identified that you do provide will only be used in accordance with General Data Protection Regulations or GDPR.
The company only collects personal data that an individual has chosen to supply in order for us to carry out negotiations on their behalf. Typically, this will be identity and contact information, and company data and financial information.
You can request a copy of the information we have about you; you can inform us to correct or delete any incorrect data we have about you and you can request a restriction in the processing of your data.
Data collected
The only personal data we receive is what you provide or what you may have agreed for others to forward to us on your behalf, or that which we can infer from your use of the Energyclaim.co.uk services. This may include your name, email address, and any telephone contact numbers. Information may also be collected in the use of our services using cookies, please refer to our Cookie Policy.
You are not obliged to disclose personal data to us, we do have to point out, however, that choosing not to do so in some circumstances may affect our ability to provide you with the Energyclaim.co.uk services.
How your data is used
The company will only use your personal data in a way that might reasonably be expected as an essential part of the process of running our business, and which does not impact materially on your rights or interests. Your personal data in kept an identifiable form for as long as we have a legitimate reason to use the data and as required by law. In relation to claims, it is often necessary for us to share some relevant data to a third party for processing purposes.
Third Parties
There may be links to third party websites on our site and the operators of those websites will apply their own privacy policies. You should take note of that before you submit any personal data to them. Energyclaim.co.uk is not responsible for their policies or the way in which they use your data, and the company cannot be held liable for any loss, damage or distress that you may suffer or incur as a consequence.
Recourse
If you feel that your data has been handled incorrectly by the company at all, or you disagree with the use of your personal data in any way, you have the right to lodge a complaint with the Information Commissioners Office (ICO) on 03031 231113 or at www.ico.org.uk/concerns (opens in a new window; please note we cannot be responsible for the content of external websites).
This privacy policy was last updated in September 2023.